The following statement discloses esecureweb.com privacy policies for its web site. We do update our policy periodically without notice so please check occasionally for any changes. We at esecureweb.com respect your desire to protect personal information. This page reveals what sort of information we may ask you for,and in what situations. We request personal information when you place an order, register and request a service, apply for free registration, correspond with us or engage in certain other activities on our website.
How we use this information
- a) Personal Information
- “No personal information will be shared with any third parties without the customer’s permission.”
- b) Computer System Information
- 1) Subscriber Computer
We may also ask for information related to your computer. This may include: information about the date of purchase of your computer, type of computer, identification number of your computer, make and model of your computer and/or any computer hardware, software or peripherals attached to it, condition of the computer, system and registry data about software installations and hardware configurations, and error tracking files. Generally, this information is required to provide personalized Ecommerce Web Service to you, and to help us update our support tools and enhance our supported products list.
3) Diagnostic tools-
Some esecureweb.com online diagnoses application may collect a wide variety of useful information about the state of a computer system and the applications on it. This information is packaged into a document containing all the essential details needed by esecureweb.com and is sent securely over the Internet to the esecureweb.com server or a third party server appointed by esecureweb.com. esecureweb.com analyzes this information to help diagnose and solve end-user problems. Information collected by the esecureweb.com application will not contain any sensitive information such as Web sites
visited, e-mail messages, e-mail addresses sent to, passwords, profiles, etc. Use of the Remote Access and Diagnoses applications is also subject to the terms of use in the respective software license agreements. 4) Live Help Session Records
esecureweb.com reserves the right to monitor on-line and off-line sessions between user and a Ecommerce Web Service Executive for quality control of the Service provided to the Customer by Ecommerce Web Service Executive. In addition, we may record on-line and off-line sessions conducted on the Web site for user reference and to assist in resolution of disputes and/or potential complaints. The session records will also be used to improve the Service, build a support knowledge base, and/or conduct internal market research. Session record data will not be correlated with personally identifiable data about individual customers.
Security
Customer Credit Card Information is never stored on our servers.
All communication via internet is SSL secured.
Statistical Information
We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to produce traffic statistics for the Tech on support sites. Such information is not co-related with any personal information. Privacy policy of other companies The esecureweb.com sites contain links to site of companies with whom we have a relationship. esecureweb.com is not responsible for the privacy practices of its business partners. We encourage you to read their privacy statements, as they may differ from ours. For further enquiries you can just call us at our help desk number or contact us on the email id support@esecureweb.com
